Security Industry Authority

First Response Group Limited currently holds SIA Approved Contractor Scheme (ACS) status for the provision of Security Guarding, Key Holding and Public Space CCTV.

SIA is the organisation responsible for regulating the UK private security industry. It reports to the Home Secretary under the terms of the Private Security Industry Act (2001).

The voluntary Approved Contractor Scheme measures private security industry suppliers against independently established assessment criteria.

For more information visit https://www.gov.uk/government/organisations/security-industry-authority

Pacesetters

FRG are proud to be an ACS Pacesetter.

Only Approved Contractor Scheme security guarding companies scoring in the top 15% in Security Industry Authority (SIA) benchmarking and assessments are eligible to join this elite group.

For more information visit www.acspacesetters.co.uk

NSI Guarding Gold
NSI NACOSS Gold
NSI EMS Gold
NSI H&S Gold

NSI is the most rigorous inspection for businesses operating in the security industry.

NSI Guarding Gold is the mark of approval for the elite reflecting our commitment to high standards of service, integrity, technical expertise and professionalism.

NSI NACOSS Gold is the premier electronic security systems scheme designed for companies who meet the industry’s highest technical standards and maintain a commitment to continual improvement.

NSI Environmental Management Systems (EMS) Gold identifies companies who consider the environment in all of their operations whilst striving for continual improvement in their environmental performance.

NSI Health and Safety Management Systems (H&S) Gold demonstrates our commitment to the health and wellbeing of staff in our operations whilst striving for continual improvement in our performance.

Download our NSI Certificates:

• NSI Guarding Gold
• NSI NACOSS Gold
• NSI EMS Gold
• NSI H&S Gold

For more information visit www.nsi.org.uk.

NASDU

NASDU (National Association of Security Dog users) promotes standards, training and education within the private security dog sector and offers support and guidance to members and end users. Membership certifies the professional, trained and first class service FRG offers.

UKCMA

FRG is an Affiliate Member of the United Kingdom Crowd Management Association

The mission of the UKCMA is to maintain, develop and improve standards of crowd management and security within entertainment, sporting and public events.

For more information visit: www.ukcma.com

The Football Security Officers Association (FSOA)

The aim of the FSOA is to enhance the role of safety management and status of the security officer within the football industry by promulgating best safety management practices, enhancing the role of stewards and continually developing the expertise of safety officers.

Major Events International

FRG is a professional member of Major Events International (MEI) – the global network that connects and supports organisations involved in delivering world-class major events.

MEI membership reinforces our commitment to working at the highest level of professionalism across sport, entertainment and global live experiences.

Fire Industry Association

FRG are member of the FIA (Fire Industry Association), the largest fire protection trade association in the UK.

The FIA is a not-for-profit organisation and a major provider of fire safety training. Its objective is to promote, improve and perfect fire protection methods, devices, services and apparatus through the representation of members, providing technical support, guidance and opportunities for professional advancement through education and appropriate regulation.

For more information visit www.fia.uk.com

SafeContractor

SafeContractor is a highly respected SSIP Accredited Health and Safety Contractor Competence Assessment providing a benchmark health and safety standard against which Contractors Health and Safety Arrangements and Provisions are reviewed.

For more information visit www.safecontractor.com

British Safety Council

The British Safety Council is the largest corporate health and safety membership organisation working alongside its members to achieve the vision that no-one should be injured or made ill at work.

For more information visit www.britsafe.org

Living Wage Foundation Recognised Service Provider

We are a Recognised Service Provider proudly working with the Living Wage Foundation to promote the real Living Wage. We believe in paying a decent wage to our staff, who carry out vital work for many organisations, and therefore always provide a Living Wage costed bid to all our clients. This gives them the chance to decide if the Living Wage is right for their organisation. We also pay the Living Wage to all staff in our head office and core functions.

For more information visit www.livingwage.org.uk

Inclusive Employers Standard Bronze

First Response Group is the first Security and FM services organisation to receive Inclusive Employers Standard accreditation.

The Inclusive Employers Standard (IES) is an evidence-based, objective, accreditation tool for assessing and promoting inclusion in the workplace and awards those meeting the Inclusive Employers Standard with accreditation. The assessment consists of 35 questions covering all the protected characteristics and wider I&D themes arranged over Inclusive Employers’ six pillars of inclusion Engage, Equip, Empower, Embed, Evaluate and Evolve across all areas of the business.

For more information visit www.inclusiveemployers.co.uk/inclusive-employers-standard

Armed Forces Covenant

We have just signed the Armed Forces Covenant as demonstration to our recognition of the Armed Forces Community and the value they bring to the country and our organisation.

The covenant focusses on fair treatment and helping members of the armed forces community have the same access to government and commercial services and products as any other citizen. The Armed Forces community includes those in-service personnel (including reservists) and veterans and also those who care for, depend on, or are close family members of these groups of people.

For more information visit www.armedforcescovenant.gov.uk

Disability Confident Committed

As a Disability Confident Committed Employer we have committed to:

• ensure our recruitment process is inclusive and accessible
• communicating and promoting vacancies
• offering an interview to disabled people who meet the minimum criteria for the job
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long term
• health condition, enabling them to stay in work
• at least one activity that will make a difference for disabled people

Find out more about Disability Confident at: www.gov.uk/disability-confident

Supply Chain Sustainability School Gold

FRG are proud to be the first Security Company to be awarded Gold status by Supply Chain Sustainability School recognising our dedication to actively engage with sustainability best practise.

The Supply Chain Sustainability School is a collaboration between 65 of the largest construction clients and contractors to provide a virtual learning environment that aims to help suppliers and sub-contractors develop their sustainability knowledge and competence.

For more information visit www.supplychainschool.co.uk

Cyber Essentials

Cyber Essentials is a government backed scheme to help businesses guard against cyber attack.

Certification demonstrates that an organisation holds itself to a high standard of cyber security and maintains a strict stance on cyber security in accordance with the UK’s National Cyber Security Programme.

ISO 27001 – Information Security Management

ISO 27001 is the internationally recognised standard for Information Security Management Systems (ISMS), officially known as ISO/IEC 27001.

Achieving this certification demonstrates our commitment to safeguarding sensitive information—covering everything from customer and employee data to financial records, intellectual property, and third-party information.

To meet the standard, we’ve adopted a rigorous, organisation-wide approach to information security. This includes identifying potential risks, implementing robust controls, and embedding security best practices into our daily operations.

View our certificate here

The International Professional Security Association (IPSA) Company Member

The International Professional Security Association (IPSA) is a membership association for individuals and companies working in the security sector. IPSA was formed over 60 years ago to ensure professionalism in the management of security operations.